# Flock Safety Founder and CEO Garrett Langley at Semafor World Economy # Semafor Events — https://www.youtube.com/watch?v=7kyzhCWZrRg Garrett, thanks so much for joining us today. Thanks for having me. I want to, you know, I want to jump in. I feel like most Americans had not heard of Flock until that Super Bowl ad. Yeah. Uh, which you didn't put on. Correct. And which which was maybe a flash point for reasons that you couldn't fully control, but it did highlight for me anyways this real tension that most Americans, whether you're in a major city or suburbia, face. You want safety, you want security, but you're also terrified about some sort of dystopian panopticon world where you're constantly surveilled. Can you sort of briefly, first of all, lay out what Flock is for those of the audience who don't know, but also then walk us through why you think it's okay to compromise, it seems like a little bit of privacy for some more safety. Yeah, for sure. So, Garrett started a company called Flock. Um, we keep people and assets safe. Um, what that means is we have a network of sensors, cameras, audio devices, drones that we develop here in America, and then we have this thing called Flock OS that integrates them together. That's an orchestration layer. And so, we can protect one site to a thousand. And easiest example would be let's say for for whatever reason, it's your choice, that if an F-150 came onto your facility between the hours of midnight and 8:00 a.m. you would not like that. You can actually just tell Flock that's not okay. Drone would automatically launch, we'd detect it. It's a literally security at scale. The challenge with that then is like, well, you're indefinitely making a trade-off between privacy and efficacy or safety. And I think for me, the the way I look at it is if you look at two countries that are maybe a step ahead of us in this debate, you have a place like South Africa. Uh, South Africa has 600,000 private security guards. More than their police or military combined. And so, if you're affluent in South Africa, it's actually very safe. You have a 9-ft wall, you have security guards. It's a beautiful place to live if you haven't been there. And if you're not affluent, crime is the cost of being alive. You can't afford to be safe. Now, if you if you compare that to place like Tokyo, Tokyo has 37 million people, just a couple dozen homicides a year. And whether you go to work at 2:00 a.m. or at 10:00 a.m., you're safe. In fairness, Japanese jail does have a lot to do with that crime rate. It is not Uh that's actually there's no data to back that up. All data shows that the only reason people don't commit crime is if they believe they will get caught. Interesting. The efficacy has nothing to do with penalty. Because if you got to imagine, the average criminal is making a Boolean decision in life. Will I get caught? And there's there's 50-plus years of research that proves penalties don't count. But so if you look at the difference, like Tokyo has chosen to make safety a right. South Africa has made it a privilege. And in America, we're somewhere in the middle. Because I think if you look at some cities, let's go to a place like Memphis, it's a very tough city to live in right now. Crime is high, clearance rates are low. It's really tough. Clearance rates for non-law enforcement, meaning how many cases actually get solved. Yeah. So the whole reason I started the company is if you Everybody want to guess? If you kill someone in America, the national average is about a 50% likelihood of getting caught. Can you imagine that? You guys are all in business. Like 50% odds are pretty good. So a lot of people take their flip their coin. Stealing a car, 80% chance of getting away with it. And that's how you guys, correct me if I'm wrong, started with license plate readers, right? And and you do you do lay out this case and we had one of your big investors, David Ulevitch from from Andreessen on our podcast a few weeks ago, who who laid out this vision of basically like start with that basic building block. If you people aren't caught stealing cars, they will graduate to more and more crime. Yep. And then at the same time, I mean, obviously, I think SF is maybe a perfect example of this tension between a desire for privacy and historically a crime-struck, recently crime-ridden town. Maybe not so recently. Do you think that when you are balancing that tension between people wanting safe neighborhoods and at the same time not wanting to be surveilled, David wrote this thought piece about how SF has has done a lot with your technology. Do you think that's a scalable model? Do you think that every city in America feels the same way about this? No, and I think that's the whole point is one of the beautiful parts about America, unlike other countries, is this is a both a challenge and a benefit. If you go to a place like the UK, there's about 45 police departments, 45 municipalities. The France has two. In America, we have 18,000 separate law enforcement organizations. Which means we have 18,000 local governments that make a choice of what laws they do and do not want to societally enforce. And so jaywalking is my favorite joke, no one enforces it. Some cities choose not to enforce immigration. Some cities choose not to enforce drugs. It's really none of our business. Our point of view is that laws should be enforced, but every local municipality should have control over what laws they task their local law enforcement to enforce. This is an argument that others have made, right? That we are we make the tools, it's up to people how they want to use them. Um and I I say this because part of the controversy around your company is you don't, as far as I understand, work with the federal government. Right. But the federal government, specifically ICE, can co-opt or ask your local law enforcement partners for data that they then have been accused of, or maybe substantiated of, they can then use in immigration raids. Yeah. Which is a controversial, very divisive topic. Have you had conversations with the federal government about, "Hey, maybe can we not use our products for this?" No, cuz I don't I don't think it's my position to have that conversation. So you go pick your let's keep keep talking about San Francisco. Sure. You go to a place like San Francisco, and I would bet, and I haven't done this, but I would bet if you walked through City Hall or the police headquarters, Mhm. there are federal agents in that building because they collaborate, because local law enforcement is not effectively tasked to solve things like human trafficking, large-scale interdiction cases like drug trafficking. They rely on their partners. Now, in a place like California, they are very clear they do not want immigration to be enforced. And I think that's their choice. But I think that's a conversation that Mayor London Breed and Governor Newsom would need to have with the current administration. see you want to step out of that. And again, this is an argument that technology companies made time and time again. Microsoft made a similar argument around their services in in Israel. Other big tech companies have said, "We just make the products and we absolve ourselves." And Well, but I would I would challenge you there because we do a lot more than that. Right? So So we look at it and go, "What are the ways this can get abused?" So how do we drive accountability to the system? guardrails around, let's say, a jilted lover looking at his ex-fiancé and following them around using your technology? Yeah, so here is a good one. So before Flock, this type of law enforcement data was stored in perpetuity. I think that's a massive failure of like risk avoidance. And so we store the data for 30 days. How did you arrive at that number? 30 days? Yeah. Good Goldilocks. And then if you push that further, we actually promote city councils, state legislators to write law that says this can be stored for this long. So in Washington, they have a law. Virginia has a law. Georgia has a law. California has a law that mandates data retention. Are you in all 50 states? Yes. Which was the easiest to sort of sell your What was the easiest sell for you? What was sort of Where did you start? California. California. Okay. Yeah. And why was that? Just scale? I think there's there's a few things that are unique about California. Um one, they have a crime problem. Um which is not You can go look up the data. And then two, they're more apt to adopt new approaches. Like if you look at law enforcement, maybe some of this room wanted to be a law enforcement when they were kids. Most likely your kids will not go in public service. It is a field that has been tarnished reputationally, for better or for worse, but it has happened. And so enrollment numbers are down. So technology winds up being the only choice. And California has one of the most challenged law enforcement industries or agencies in terms of just general enrollment. Yeah. I I want to go back to the the idea of of being a maker of tools and not a decider of tools. Because there was a moment, a long moment from call it 1990s all the way through maybe this election where a lot of the Valley, and you're based in Georgia, but you're obviously a tech company, um believed that there was some sort of societal mission to do good. And in doing that, as you do, but in doing that they they imposed a certain value set on their end users. Anthropic still does this today. We will not serve our service for this purpose, that purpose, the other purpose. And that was actually quite popular with with the public. You know, it it it backfired, but it it it engendered a lot of goodwill where people were actually rooting for these trillion-dollar corporations, they're rooting for billionaires. Tech has a PR problem now. People don't like Big Tech, and it seems like people should love your product. People should be up They should be dancing through the streets going, "Amazing. My neighborhoods are safer. I feel better." They're not. Don't you think you would benefit, even from a sales and marketing perspective, if you were to say, "You know what? No, we don't want our technology to be used in ice raids or or for, you know, the ends of the federal government here." Yeah, I mean, to me it's very confusing that people are comfortable giving local law enforcement deadly weapons, a gun, [snorts] a Taser, yet they're afraid to give them the tools to keep us safe. The tools meaning your technology. Yeah. And there's We're not alone. There's other people that that do what we do, but it is I do find it to be a very interesting debate. I think the difference is, cuz I imagine everyone in this room has a cell phone. And so if I was a decent computer programmer, or some decent, I could build a tool today using mobile device networks, I advertising, and the fact that you use Google Maps and Uber and Waze, and I could pinpoint your exact location within down to a few feet 24 hours a day. I think there are services that actually do that. Yes. And we're not afraid of that because we can't see it. But when you can see a camera, it's something to point at when you're mad. And so I think the issue is not that people dislike our my company, it's that they are mad, and they need somewhere to point. And they're mad at the current federal administration because we didn't have this problem 2 years ago, we didn't have this problem a year ago. This is a current thing and it'll move past. So Transfix, have you thought about working with the federal government at all? Do you have partnerships with them at that level? We don't I mean, no because I think for us there's 18,000 cities to go after. We got plenty of work to How many cities are you in now? Just over 5 or 6,000. What is the Like what is the TAM here? I imagine Actually in an ideal world people just stop needing to pay for your product. That would be lovely. You want great. I would like to live in that world. I'd like for my kids to live in that world. But what is the TAM? No, I mean you look at it this way. What is the price you'd be willing to pay to be safe? I don't know. Like how much a year would you be willing to pay? How much do you pay for Netflix? Like Netflix? I have no idea. I think I'm a terrible financial reporter. Netflix is like $50 a month. pay $100,000 a year to guarantee my safety. You wouldn't pay that. Yeah, I don't think you'd pay that much. I think you might want to, but you The way we think about the TAM is well, there's however many hundreds of millions of people in America. What is the cost of being safe? What is the price we're willing to pay? And for us it's very important that that doesn't become a privatized privilege. We believe safety should be up there with clean water, safe roads. It should be something that every American has the benefit of. Let's switch gears for a little bit. Um, you guys obviously are focused only on America. And one of the products that you you do put out and you offer is our drones. Um, and and I ask I I want to sort of pick your brain a little bit. We we are in the midst of a conflict with Iran. Maybe it's subsided, maybe it's not, we don't know. [clears throat] But it's highlighted a real asymmetry in how we respond to drone attacks. The Shahed drones that they feel, these are taking lessons that they've learned in Ukraine. You deal with drones, you make drones, you you think about drones all the time. Um, what do we need to do in the US, right, for our sort of national defense purposes? What are the things you've learned about building these devices or these products that you think are applicable to war, to defending ourselves here? you guys. Yeah, I mean I think the the thing for me is we tend to only talk about the end of the supply chain and not the start of the supply chain. Okay. So, we want a drone that's built in America, manufactured in America, that has a supply chain that has, you know, it looks like it's made in America. But then when you go a step further and you go, "Okay, well, what about some of the medium-finished goods? Like a propeller or a battery?" And you go, "Okay, well, yeah, we can do that, but we're not that price competitive." And then you go a step further and you go to a simple as something like a bolt, which might seem boring to maybe people in this room, but, you know, our drone probably has 500 discrete parts in it. It's very hard to find a price competitive, high-quality bolt. How much does it cost to make one of your drones? Bomb is in the tens of thousands of dollars. And you sell them for $100,000. Okay. Some decent margins there. Yeah, I mean, it's a Yeah, we're a good company. Yeah. I mean, I Do you Do you The Shahad drone costs something like a quarter of a million dollars to make. We could not, I assume, make that in the US for that price. No, and I think that's the the the the challenge is it will take the better part of a decade to be fully vertically integrated and have a reliable supply chain. But it's doable. We have the resources. We actually have the skills, but it it is a choice we have to make. have the skills? Do we have enough skilled workers to do this? I think we do. At scale? Yeah, because what what is the jobs will flow. Like if we make the decision as both either a state or a country that we want to do this, there are plenty of people who will grow into those roles. I think it's a I think it's a misleading fact when people complain about or or say, "Oh, we don't have enough skilled labor." I'm like, I I actually don't think that's true. Really? Even with with what AI will do to the workforce and the idea that we're going to need more people, the theory that we'll need more people in blue-collar jobs, you think we have enough folks to do I I do, and I actually think I don't know if you saw this, the Lowe's CEO had a great quote of like they're going to start also Was it at Summit for World Economy? Yeah, he was talking about this thing. Then I should have seen that. That's really awkward. Big big push on on blue collar uh labor and on training. And I think that's great. I mean, yeah, there there's a consensus there that we need more of that. But I am I am a little bit dubious that we can actually onshore our supply chain. We we got rid of this for a reason, right? It is better and more effective from a capital allocation perspective, from a quality of manufacture perspective, to do just-in-time, to have a global supply chain. Um and I'm just sort of leery of that. The last thing I want to talk about is to go back to that Super Bowl ad. Um Amazon obviously walked away from your partnership after that ad. Were you Were you surprised or or maybe disappointed by that decision? I mean, disappointed, sure. I mean, I've known Jamie for a long time, probably close to a decade. Um we started our companies around the same time. Um but I think the thing that was confusing to me is the media portrayed it as some major revenue impacting event. Neither company was generating any revenue from the partnership. If you look at the way policing works today, if my home gets if my if let's say my neighbor's house gets broken into, a cop shows up at my door, knocks on it, and says, "Can I get your camera footage?" And now I have a choice as a private citizen to say, "No." But uh imagine the audacious nature it would take to say, "No." You're You're intimidated, right? And Jamie and I agree that's not good. And so, what we had built was was to have to opt out of sharing that or opt the beauty of what we were proposing to build is a law enforcement officer could say, "Hey, there was a crime nearby. Would you like to share any camera footage you have?" And if you click no, there's no audit, there's no accountability, there's no trail. You just disappear. And so, it's a real bummer, in my opinion. Like, we weren't generating revenue. We think it was just good to the betterment of society. And obviously, they received uh pretty material backlash from their Super Bowl ad, and they felt like that was something they needed to do, which Just very quickly, cuz we are over time here. Is Is that a partnership you would ever revisit or you are considering visiting? Have you been in talks with them about that? We've We have a great working relationship and I'm sure at some point we will find a way to do something again together and like we're both two very large companies focused on keeping Americans safe and to me it's inevitable we'll wind up doing something together. Garrett, thanks for joining us today. Thank you.