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Police say Flock cameras help solve crimes, but critics call them an invasion of privacy

PBS NewsHour32K viewsJul 15, 20267:441,219 words
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Law enforcement agencies across the country use AI-powered cameras to scan billions of vehicles each month, often without drivers even knowing they're being recorded. Supporters say the technology helps solve crimes. Critics warn it's a rapid expansion is creating a nationwide surveillance network, raising questions about the balance between public safety and personal privacy. Paul Salman dives into that debate. A quiet Saturday afternoon last September, Denver resident Chrisanana Elser gets an alert from her doorbell camera. A nearby Columbine Valley police officer has come calling. You know why I'm here? No, he pulled out a picture of my truck and accused me of stealing a package. We have cameras everywhere in that town. You can't get a breath of fresh air in or out without us knowing. Police operated cameras had recorded her driving near the scene of the crime. Only problem, she had nothing to do with it. They caught me 20 times driving through the neighborhood that we drive through to go to work every day. Police had simply matched their video with doorbell footage of the theft showing a blonde like Elser. Well, can I see this video? If you go to court, you can. If you're going to deny it, I'm not going to extend you any courtesy. If you're going to lie to me, I am not going to extend you any courtesy. It was shocking to have somebody come in so strong and reply on the digital evidence. Small black cameras mounted on utility poles began appearing around the neighborhood in 2024, but so what? says Elser? I took the stance that everybody else takes that, ah, big deal, it's up there if I'm not doing anything wrong, then my, why am I worried about it? Turns out these cameras extend far beyond Denver today. More than 100,000 are installed across all 50 states. According to crowdsourced data from anti-surveillance organizations. The vast majority owned by security tech company Flock Safety. Let's shape a safer future together. We build hardware and software that helps cities solve crime. Flack's Josh Thomas says they make other devices to detect gunshots, for instance, but our bread and butter product is a license plate reader. We are pinpoint focus on the back of a vehicle to identify the make, model, color, the license plate, the state of the license plate. Time stamps, locations, but Flock's AI-powered cameras also record bumper stickers, dents. to match against local and national law enforcement hot lists. So when there's a wanted person, an outstanding warrant, a hit and run, a missing person, they will add those license plates to the list. So in real time, if one of those vehicles drives by a flock safety device, we'll send an alert to local law enforcement. The data is also stored on a searchable cloud database for 30 days. and so misuse can happen as with Chrisanna Elser, among others documented in local reporting, but it's rare, says Thomas. What's far more common, he says, the technology helps solve crimes. They're helping solve somewhere between 800,000 to a million crimes every calendar year. So, roughly about 20 to 25% of all reported crime in America is being solved in some way or another with flock technology. You can always take the stories of the worst case scenario. but what's unfortunately and doesn't seem to get hit a lot are the stories of the best case scenario. Todd Chamberlain, chief of police in Aurora, Colorado, and there are some stories where lives have been changed through the use of this technology, as in Denver last December. A woman had put her child, a 14 month old baby, into her vehicle. She had her car idling. Uh, somebody came along, saw an opportunity to steal that car and that mother was basically left watching her car drive away with her 14 month old baby in it. Flock tracked the car, reunited mother and child. Without that flock technology, we might not have found that for 2 or 3 days later. That technology saved that 14 month old baby's life. So on balance, technology for the good, well, Chris Anna Elsa, for one, might disagree, and Flack allows search data to be shared with police nationwide, potentially tracking Chrisanana Elsers anywhere. When you have a national database of these cameras that can be queried by law enforcement without a warrant. That qualitatively shifts something about the surveillance. Joseph Cox is a journalist with 404 Media. This isn't a small beat local police officer just looking into local crimes necessarily. You can have an officer on the other side of the country, search for vehicles on the other side of the country as well. On behalf of ICE, for example, and that has clearly worried a lot of people who are now having a conversation about, do we actually want these cameras in our community A few weeks ago, using a commercial search engine, I very easily found the administration interfaces for dozens of flock safety cameras, and last December, YouTuber Ben Jordan gained access to over 60 flock video feeds in cities across the country. All this is relying on is knowing where exactly to look. And with that, we were able to see just how powerful some of these cameras are. But Fox Thomas says the leak was caused by cameras mistakenly configured to be public fa cing rather than private feeds. We have hundreds of thousands of sensors out in the world. A very, very small number had a public facing IP address. He did find us. In the second we found us, within 48 hours, all of those were changed, which is either reassuring or not. There are YouTube videos that can teach you how to hack these cameras. Meanwhile, opposition is growing. If this camera sees you, you will be put on a database alongside every other law-abiding resident of the city. We are asking for the flock contract to be terminated in full. In the past year, dozens of cities have canceled contracts following public backlash, and Flack now says it's willing to talk about how its tech should be regulated. There's kind of no denying that it has clear benefits to cities. But the question, I think, is a very real one, which is, what's the tradeoff we're making in society? Are we comfortable with that level of trade-off. And I think those are fair questions to ask. Back in Denver, Chris Hana Elser parried the charges against her with surveillance tech of her own. I gave him a Google map of where I was. I gave him the video from my truck that showed where I drove, gave him the video of the business I was at. She spent real money on tech defense. Why? If there's digital evidence out there that somebody has a view, you should have your own digital evidence. You mean this is like spy versus spy or it was all kind of like what do I have in my arsenal to prove myself innocent. Her own digital evidence ultimately cleared her, which is why she suggests that you, me, and everyone should have an arsenal of our own. But that's assuming, of course, that we can afford it. The PBS Newshour Paul Salman.